Privacy policy

Privacy policy


In this text about our privacy policy we discuss what we do with the data you leave on our website. This data can be collected and/or stored after completing a contact form or placing an order. In this document we also explain why we store/retrieve this data and what exactly we do with it.

a. Controller

What/who is the controller?

The controller is the person responsible for collecting personal data when visiting the website, completing a contact form or placing an order on this website.

It is extremely important that we, as controller, are always available for any questions and comments regarding the privacy policy.

You can find our details here:

Morubel NV
Ankerstraat 2

BE 0468.144.665
Contact us by email

b. Agreement and adjustment

By using our website, the applications and completing the contact form, you are asked to agree to the provisions and measures in this privacy policy. We, Morubel, always have the right to change our privacy policy at any time, but all our users will be informed of this via the website or by e-mail. Once published, the changes will automatically take effect.

c. Applicable law

The processing of personal data within Morubel is subject to European Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data.


a. Definition of personal data

The term personal data should be understood as all data or information (e.g. name, telephone number, e-mail address, date of birth, etc.) that relates to an identifiable person. Due to the broad formulation, a lot of data can be regarded as personal data.

b. How is this personal data collected?

By using our website, various personal data are collected in different ways:

The personal data are provided by you yourself (e.g. the contact form, ...) or that we obtain through the use of our services (e.g. ordering products, ...);
The personal data that we assign to you for the use of our services (e.g. formulating an order, concluding an agreement, etc.).
The different ways of collecting personal data are of course subject to their own specific terms and conditions in privacy legislation. It is therefore important that the differences between the aforementioned methods of collection are explained.

1.The data is communicated by the data subject himself.

Personal identification data such as name, address, email, telephone number are necessary for the use of our online services (using the contact form, placing an order) and must be communicated to us by yourself.

Depending on the service you wish to use, the following categories of personal data may be requested:

Personal identification data (name, address, email, telephone numbers, etc.);
Personal details (age, gender, etc.);
Lifestyle (use of goods and services,)
Images (profile photos, ...);
The information you provide is deemed to be correct and complete. If you provide incorrect data, we reserve the right to deny you, as a user, access to our services.

When communicating your personal data, you will be asked to explicitly take note of, understand and accept our privacy conditions by means of a check box.

2. Automatic collection of personal data

Using cookies and tracking technologies, various personal and other data are collected automatically by simply visiting our website:

  1. Electronic identification data (IP addresses, connection times, etc.);
  2. Electronic localization data (approximation of location, environment, etc.);
  3. Surfing behavior (which pages are viewed, how long is a web page viewed, clicks, hits, etc.);
  4. Through which channel our website is visited (search terms, through which web page our website is visited);
  5. Which device is used (PC, smartphone, tablet, etc.);
  6. Which system software is used (Windows, Android, Apple, ...);
  7. Which browser is used (IE, Mozilla, Chrome,…);

This data is completely anonymized and cannot therefore be linked to personal identification data, which makes it impossible for the controller to identify the data subject. Naturally, if necessary, your explicit consent for the use of cookies and tracking technology will be obtained on the basis of the Telecommunications Act. This is based on our cookie policy as shown on our website.

c. No processing of sensitive personal data

As required by law, we do not process sensitive data such as racial or ethnic origin, political opinions, religious or philosophical beliefs, sexual preferences, health and trade union membership.


a. Definition

The processing of personal data collected by us means any processing relating to the collection, recording, organization, storage, updating, modification, retrieval, consultation, use, distribution, making available, bringing together, combining, archiving, erase and destroy.

b. Purposes

The processing of the aforementioned personal data is necessary to achieve the purposes set out by us:

Commercial follow-up
To contact you for our commercial purposes and to inform you about our offers based on your preferences.
Direct Marketing
To communicate our newsletters/information and to tailor offers to the preferences you have communicated in the past. This is in order to only provide you with news and commercial offers that really interest you or correspond to your profile.
Marketing research
Use your data and consumer profile for research into the market situation of our products and services. In this way, we ensure that we continually innovate existing services and launch new marketing and advertising services on the market.
Informing the client
Your information as requested when using our services is important for the execution of the assignment. (Successful delivery/shipping of order)
Compiling statistical data
Display the collected data in various overviews, tables and graphs per property, region and/or client to assess and additionally improve the marketing and advertising services.

c. Quality and weighing of interests

As controller, we monitor the quality and legality of the personal data we collect and process. We hereby take all necessary measures to delete or correct data that is inaccurate or incomplete.

When collecting and processing the available personal data, we reserve the right to only collect and process the data that is necessary to achieve our processing purposes. We do not collect or process excessive data nor data that could "someday" be applicable.


The personal data will be kept for the entire period necessary to achieve our processing purposes. Longer storage or further processing than necessary to achieve the purposes is not done.

The personal data is kept for a period of 20 years and is then deleted or at least anonymized, so that identification of the users is no longer possible. If the data subject unsubscribes from direct marketing, the personal data will be deleted or anonymized unless this is further necessary for the execution of the assignment.


The company transfers personal data to third parties when:

The transfer is necessary for the realization of our purposes, including and as mentioned above (statistical research, promotion in the context of our assignment and/or publicity). For this purpose we work together with third parties or subcontractors such as IT service providers.
There is a legal obligation to pass on your data or at the request of judicial authorities or police services. It should be noted that no transfer to countries outside the EU and US takes place.


The legal provisions expressly require that minors enjoy additional protection when it comes to the processing of their personal data.

When completing the registration forms, you may be asked for age or date of birth before you can access the services, subscribe to the newsletter, etc.

The company will make efforts using the available technology to check whether the user has parental consent.


a. Right to information

According to legal provisions, the company as controller must clearly inform you about the collection and processing of personal data.

This privacy policy therefore serves as a personal notice.

b. Right of access

You have the right to obtain confirmation from the company, as controller, as to whether or not your personal data is being processed. If your personal data

Once processed, you can inspect your data in our files with additional information about the processing purposes, the categories of personal data, possible recipients of your personal data, the retention period, complaints procedure, etc.

You can also request a copy of your personal data, without associated administrative costs. Please note that if you request several copies, the company will charge a reasonable fee for this.

You can consult the procedure for exercising this right under point g.

c. Right to improvement

As a data subject, you have the right to correct all incomplete or incorrect personal data relating to yourself.

The term “improvement” should be understood to mean that you can have incorrect data adjusted or even removed free of charge.
You can access your personal profile via our website, if available, and adjust the data you have registered at any time.
The correctness and quality of your personal data is of great importance for achieving our purposes.

You can consult the procedure for exercising this right under point g.

d. Right to resist

You have a double right to object. The legal provisions provide for a general right of objection and an objection regarding direct marketing. As a user/data subject, you therefore have a general right to object.

General right to object:

You can object to the processing of your personal data if the data is incomplete or irrelevant in accordance with the processing purposes or if the data whose registration, communication or storage is prohibited or if the data has been retained for longer than the specified period.

If your personal data is processed lawfully, you can object to this processing in accordance with the legal provisions of the privacy legislation for serious and justified reasons related to your particular situation.

You must demonstrate compelling and justified reasons to prevent further processing.

Right to object regarding direct marketing:

You can object to the processing of your personal data for direct marketing purposes free of charge and without any justification. You can consult the procedure for exercising this right under point g..

e. Right to be forgotten

You can have your personal data in your own name deleted without unreasonable delay. This provided that:

The personal data are no longer necessary for the purposes for which they were collected or processed;
You withdraw the consent given for specific purposes;
The personal data has been processed unlawfully;
The personal data must be erased to comply with a legal obligation;
When it concerns personal data of minors under the age of 16 regarding services provided electronically for a fee. You can consult the procedure for exercising this right under point g.
f. Right to obtain personal data
You have the right, upon request, to request from the company / controller your personal data held by the company in a structured, commonly used and machine-readable form.

This may be requested for personal use as well as to transmit it to a controller other than the company.

If it is technically possible for us, you can also request the electronic transmission of your personal data to another company.

You can consult the procedure for exercising this right under point g.

g. Procedure for exercising rights

If you wish to exercise the aforementioned rights, you must send the request, whether or not substantiated, together with proof of identity, in particular a copy of the front of your identity card, by post or by email to:

Morubel NV
Ankerstraat 2

BE 0468.144.665
Contact us by email

h. Notification and competent authority in case of infringements

If you believe that the aforementioned rights are not respected by us and wish to file a complaint, you can contact the Privacy Commission:

Commission for the Protection of Privacy
Drukpersstraat 35, 1000 Brussels

Tel: +32 (0)2 274 48 00
Fax:+32 (0)2 274 48 35

This website uses cookies for an optimal user-experience. Read more about cookies